Privacy Policy

Last updated: 16 January 2026

This Privacy Policy explains how PromptMix collects, uses, and shares information when you use the Service.

1. Operator and contact

PromptMix is operated by LumenNest Labs LLC, a Wyoming limited liability company (d/b/a "PromptMix").

• Jurisdiction: Wyoming, United States
• Contact: support@promptmix.io
• Service of process: via our registered agent on file with the Wyoming Secretary of State.

2. Information we collect

(a) Information you provide

• Account information (such as email address and profile details)
• User Content you submit to the Service (such as prompts and text)

(b) Information collected automatically

• Usage data (pages viewed, interactions, device/browser information)
• Log data (IP address, timestamps, error logs)
• Cookies and similar technologies

3. Analytics and advertising

We use analytics and advertising technologies to understand usage and support the Service, including:

• Google Analytics (measurement/analytics)

These providers may set cookies or collect information about your use of the Service. You can control cookies via your browser settings and, where available, Google's controls.

4. How we use information

We use information to:

• provide, maintain, and improve the Service;
• authenticate users and secure accounts;
• monitor performance, debug, and prevent abuse;
• communicate with you (support and service notices);
• measure and improve marketing and advertising effectiveness.

5. How we share information

We may share information with:

• service providers who help operate the Service (hosting, analytics, authentication, customer support);
• advertising and analytics partners (as described above);
• legal and safety reasons (to comply with law or protect rights and users);
• business transfers (if we are involved in a merger, acquisition, or asset sale).

We do not sell your personal information in the traditional sense.

6. Data retention

We retain information for as long as necessary to provide the Service and for legitimate business purposes (such as security, compliance, and dispute resolution).

7. International users

If you access the Service from outside the United States, your information may be processed in the United States or other jurisdictions where our providers operate.

8. Children

The Service is not directed to children under 13. If you believe a child has provided personal information, contact us at support@promptmix.io.

9. Your choices

• You can control cookies through browser settings.
• You may contact us to request access, correction, or deletion of your account information where applicable.

10. Changes

We may update this Privacy Policy from time to time. We will update the "Last updated" date when we do.

11. Contact

Privacy questions: support@promptmix.io.